During work yesterday, there was a very unreasonable indian mother. She is realli young , i think ard 20 something and her hubby was so quiet all the time when she made a fuss! Her baby is suspected of jaundice so the doc ordered a test which requires us to take quite alot of blood from the heel. Sometimes baby's blood not so easy to take cos their circulation not as good as us..and the wound will clot easily. So at first Lily was taking the blood and it took a long time...and she couldnt continue..so Susan came over and took over. She squeezed hard and the baby cried very loudly but this is actually normal. The leg was a bit swollen so she decided not to squeeze anymore and suggested to take the blood from the other heel. But when she was still holding on to the baby's heel tightly, the mother pulled up the baby from the father's arms and said "This is not the way to carry the baby!!!". From that pt of time, we all knew maybe she had some kind of depression. Susan was so worried that the baby's legs will break lor! Stupid mother! Then she shouted and made a fuss!
Depressed mum: IS THERE NO OTHER WAY TO TAKE THE BLOOD!?
Susan: We realli have no choice.
Depressed mum: IS THIS HOW U TAKE BLOOD FROM BABIES?TAKE TIL THEIR LEGS ALL SWOLLEN? IF U REALLI CANNOT TAKE, JUST SAY IT!
Susan: Actually it is quite normal that their legs swell.
Depressed mum: OH! SO THIS IS WAT U DO? U MAKE ALL THE BABIES" LEGS SWOLLEN!? I'M NOT TAKING IT ANYMORE!
Then she walked off with her timid hubby! The rest of us didnt dare to say anything too lar..all stood there and watched quietly. But susan was realli very suay and so poor thing..haiz..
We saw the mother went to write complain letter and she wanted to know susan's name. So she marched in and asked her "What is yout GOOD name?". Susan just turned and pointed at her own badge. I know she must be realli upset but she still told us she's oki and things like that is very common and she already knew it when the mum pulled the baby away. She quickly wrote a report abt this incident to her head lor..then said she got witnesses seeing that the indian mum was a little bit depressed. Whoa~ I duno how i wil handle it if it happens to me. Cos i was quite angry abt it too..haha..i think i would have shouted back, which would be soooo WRONG! ICs are sooo poor thing..they have to learn to handle all these. HAa...although i feel so bad for susan, but her working style still sucks lar..haha but when toking to her she's okie. :P
